Frequently Asked Questions
Everything you need to know about your STRATUS gear and orders.
How long does shipping take for STRATUS performance gear?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy for athletic apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like compression shorts cannot be returned.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips to compare against our specific athletic-fit dimensions.
Are STRATUS products suitable for high-intensity training?
Yes, our gear is engineered with moisture-wicking technology and reinforced stitching specifically designed to withstand high-intensity interval training, weightlifting, and endurance sports.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical fabrics?
To maintain the performance of your gear, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners as they can clog the moisture-wicking pores.