Returns & Exchanges

At STRATUS, we want to ensure your performance gear is a perfect fit; if you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unworn sports gear in its original packaging with all tags attached to ensure the item remains in resellable condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of your return, we will process your refund or ship your exchange within 5-7 business days.